Purchase Policy

Payment in full must accompany all registration transactions and must be made in US funds. SECO International accepts personal or business checks, money orders, American Express, Visa, MasterCard and Discover. Checks and money orders should be made payable to “SECO International, LLC.”

Continuing education course and event purchases are non-refundable.

Cancellation Policy

Attendees may cancel their SECO 2011 Continuing Education registration for a $100.00, non-refundable processing fee. SECO International will not charge a cancellation fee for Optometry’s Marketplace at SECO™ registration cancellations. All cancellations must be received in writing via e-mail, fax, or mail. SECO International will honor cancellations postmarked or electronically stamped by 11:59 PM [EST] February 10, 2011. The cancellation notice must include the attendee’s name, address, and registration number. Please submit only one (1) registrant cancellation per notice. Refunds will be issued in the manner the pre-registration fee was paid (i.e., credit card or check) and issued within 4-6 weeks after the notice has been received

Continuing Education Course Ticket Exchange Policy

A course ticket may be exchanged for another course ticket of equal value at the classroom door of the desired course on a stand-by basis; stand-by admittance is first-come, first-served, based on available seating. Ticket exchanges involving a purchase balance must be made at the CE Registration Desk; debits must be paid at the time of the exchange; credits will be issued 4-6 weeks after the date of the transaction.

When you exchange a course on-site, please make sure you receive a replacement barcode that covers the original course barcode in the lower right-hand corner. No credit will be given if the replacement barcode is not on the ticket.

Emergency/Unforeseen Situations

SECO International has special allowances for emergency situations and unforeseen situations beyond the control of an attendee that prevents the individual from attending the SECO event. In the event that a emergency or unforeseen situation arises that prohibits an attendee from attending the SECO event, that individual may be eligible to obtain a cancellation refund (less the late cancellation fee), a full refund, or a refund for education that was not attended.

To qualify for this allowance, the attendee must contact SECO International before March 2, 2011, and provide SECO a history of the emergency situation, including documentation supporting the claim of inability to attend any part of, or the entire, SECO event (i.e., medical bill, jury request letter, etc.). Attendees must submit this information in writing by e-mail, fax or mail.